Privacy Policy

Privacy Policy

Last updated: 2025/12/23

1. Introduction

SAWA Construction (Pty) Ltd (“SAWA Construction”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with us through our website, communications, services, or business engagements.

2. Who We Are

Company Name: SAWA Construction (Pty) Ltd
Registered Address: 17 Montgomery Ave, eMalahleni, 1035, South Africa
Email: info@sawaconstruction.co.za
Telephone: 013 656 1244

3. Information We Collect

We may collect and process the following categories of personal information:

3.1 Personal Information You Provide

  • Full name and surname

  • Company or organisation name

  • Email address

  • Telephone number

  • Physical address or site location

  • Project details and service requirements

  • Any information submitted via contact forms, emails, or quotations

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on pages

  • Referring URLs

This information is collected through cookies and analytics tools.

4. How We Use Your Information

We collect and use personal information for the following purposes:

  • To respond to enquiries and quotation requests

  • To provide and manage our services

  • To communicate regarding projects, proposals, or contracts

  • To comply with legal, regulatory, and contractual obligations

  • To improve our website, services, and user experience

  • For internal record keeping and administration

  • For health, safety, and compliance requirements on sites

We will not use your personal information for purposes unrelated to our business relationship without your consent.

5. Legal Basis for Processing

We process personal information based on one or more of the following lawful grounds:

  • Your consent

  • The performance of a contract or pre-contractual steps

  • Compliance with legal obligations

  • Legitimate business interests, provided your rights are not overridden

6. Disclosure of Personal Information

We may share personal information with:

  • Employees, contractors, or subcontractors involved in service delivery

  • Regulatory bodies where required by law (e.g. CIDB, COIDA, SHEQ audits)

  • Service providers who assist us with IT, hosting, analytics, or communication services

All third parties are required to respect the confidentiality and security of your personal information.

We do not sell, rent, or trade personal information to third parties.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Loss

  • Unauthorised access

  • Unlawful processing

  • Accidental damage or destruction

These measures include secure servers, access controls, and internal policies governing data handling.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Meet legal, regulatory, or contractual requirements

When information is no longer required, it is securely deleted or anonymised.

9. Cookies and Website Analytics

Our website may use cookies to enhance user experience and collect statistical data. Cookies help us understand how visitors use our website so we can improve performance and content.

You can choose to disable cookies through your browser settings. Disabling cookies may affect some website functionality.

10. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your personal information

  • Object to the processing of your personal information

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Regulator of South Africa

Requests can be made by contacting us using the details below.

11. Information Regulator

If you believe your personal information has been processed unlawfully, you may lodge a complaint with:

The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/

12. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy from time to time to reflect changes in legislation or business practices. The latest version will always be published on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

SAWA Construction (Pty) Ltd

17 Montgomery Ave, eMalahleni, 1035
013 656 1244
info@sawaconstruction.co.za